Soft Armor Return / Exchange Policy
Soft Armor Return / Exchange Policy
- 30 Day Return / Exchange Policy
Returns:
Our return policy on all our non-custom products lasts 30 days and applies to domestic orders only. Custom order holsters / accessories are Non-Refundable. To process your exchange/return, you must have a Return Authorization number. Please email us at info@soft-armor.com to request an RA. Returns Sent Without an RA# Will NOT be processed. All return shipping costs will be the responsibility of the customer unless the issue was due to a mistake on our part
Exchanges:
If you receive your holster and find that it does not fit properly, you can request an exchange for a different size if it is done within 30 days. Please email us at info@soft-amor.com to request an exchange.
Refunds:
Full refunds will be issued for items returned in Like New, re-sellable condition. Any items returned that are not in new, re-sellable condition will not be refunded. Like new condition is defined as the same condition the product arrived to you when you removed it from the original packaging.
If you have any questions regarding our policy, please email us at info@soft-armor.com or call 800-346-4545
